Contributions FAQ

What if a contributor wants their contribution to be anonymous?

Tell them about our incognito contribution feature! Or they can also make a guest contribution. You can also now differentiate your public display name from your private legal name.

What if a financial contributor is unable or not comfortable with submitting their credit card information online?

If a donor is not comfortable with online credit card transactions, they can send the funds via Paypal, bank transfer, or check.

What if a financial contributor requests a donation invoice?

Reach out to us - we are happy to procure an invoice of this kind when requested. Please provide: Donor name, Email, Collective Name, & Donation amount (+ screenshots/links) for context.

Can we use outside fundraising platforms, like GoFundMe, to fundraise for our Collective?

In most cases, yes! As long as the funds are transferred into your Open Collective account in a timely manner (30 days). Please note, that most of the time, donations not made on the Open Collective platform will not receive the tax- deduction. For more details, please review our Outside Accounts Policy.
Also, check out our Third-Party Fundraising Tools page for more options and details about GoFundMe.

Can we receive earned income (i.e., non-donations) sell stuff through OCF?

CF cannot provide tax deductibility for merch sales at this time.
Collectives may sell products or services through a distinct and separate outside entity where the proceeds are then donated to a Collective under OCF (as long as buyers are made aware that their purchase is not a direct donation and isn’t tax deductible, and that the Collective and the outside entity are separate and distinct).

Can we offer financial contributors something in return for their donation?

If your Collective intends to sell or provide free goods or services in exchange for donations (a.k.a. partial deductibility), you must inform us and get our permission in advance.

Can we run a raffle or other game of chance to raise money?

Due to state-by-state regulations and significant reporting requirements, OCF's Collectives cannot run raffles.

What should I do if I receive funds outside of the platform?

As laid out in our Terms (Exhibit A, no. 6), when you receive funds outside of the platform, you must immediately transfer them to your account with Open Collective Foundation. Please let us know when you do so, and we will then manually add the funds to your budget. You cannot hold funds outside of your budget at any time.
If you are using a third-party fundraising platform, please see the Third-Party Tools and Benefits page for information on specific platforms.

Can my Collective donate to another hosted Collective?

Collectives can easily give to other Collectives hosted by Open Collective Foundation. (If you want to give to an Collective with another fiscal host there are some extra steps.)

Can my group offer memberships/accept membership fees?

The platform has a 'Tier' type for membership fees. If all output/impact from an Collective is for 'members only', then it wouldn’t be for public benefit and therefore would not be eligible for fiscal hosting under OCF.

How do I cancel recurring donations/subscriptions/payments?

See our instructions on how to cancel recurring or ongoing donations, subscriptions, payments, etc., here.

Can I donate stock, cryptocurrency, real estate, a life insurance policy, or another major nontraditional gift?

Get in touch with us and we will be happy to talk through possibilities.

Where's my money?

Ping us! We often receive money into our bank account without any indication of where it should go. (This is why it's so important to include the name of the Collective on any correpondances/checks/transfer that gets sent to OCF). We don't use/disperse that money anywhere, it just sits in our account until someone claims it, so just send us a message (in slack or email) with screenshots/receipts that include the dollar amount & the Collective name, so that we may get your funds to you.